25 years serving your company's technology

Sistemas y Soporte en Computación S.A. is a Costa Rican technology company based in San José. Since 2001 we have provided IT support, networking, electronic security, IP telephony and computer equipment to businesses, both remotely and on-site.

Our story

SYSCOM was founded in 2001 as a one-person business, answering calls whenever something broke down: the classic "break-fix" model. Over the years we learned that what a business really needs is not someone who puts out fires, but someone who keeps them from starting.

That is why we gradually adopted the managed services (MSP) model: IT management contracts in which we monitor, maintain and look after our clients' technology on an ongoing basis. Today we work as the IT department of businesses that would rather focus on what they do best: one call covers networks, security, equipment, licensing, telephony and online presence.

How we work

• One provider: your entire technology infrastructure in one place, without coordinating several companies.
• Remote and on-site support: we solve issues quickly and remotely anywhere in the country, and come to your office in the Greater Metropolitan Area (GAM) when the problem requires it. Work outside the GAM is scheduled in advance.
• Guaranteed response: our plans can include urgent support within a maximum of 2 hours, as well as extended hours.
• Leading brands: we are a Microsoft CSP partner and a Yeastar partner, and we work with top-tier manufacturers to offer reliable, well-backed equipment.
• Tailored plans: managed services are adapted to the size and real needs of your operation.